Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour + bonus / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Sonova, you will: Respond to customer inquiries and complaints via phone, email, and chat in a timely and professional manner; Provide accurate and helpful information to customers regarding products, services, and policies; Troubleshoot technical issues and provide technical support to customers; Maintain accurate records of customer interactions and transactions; Collaborate with other teams to resolve customer issues and improve overall customer satisfaction; Follow up with customers to ensure their concerns have been addressed and resolved...Hiring Immediately >>