Job Details

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our technology organization is seeking a Chief Data Officer to join our growing team in Worcester, MA Corporate Headquarters, or remote work location consideration.

POSITION SUMMARY

The Chief Data Officer (CDO) is a strategic senior leader responsible for defining and driving Hanover's enterprise data strategy and governance. Reporting to the EVP, Chief Technology & Innovation Officer, the CDO sets the vision for how data is collected, governed, and leveraged to create competitive advantage and fuel innovation. This role collaborates with other leaders in the organization to ensure our data is accurate, accessible, secure and actionable within a defined data taxonomy that enables advanced analytics, artificial intelligence, and cross-functional collaboration. As a key member of the technology leadership team, the CDO influences enterprise-wide decision-making and continues the advancement of the company's Data Culture. By collaborating with the different business-led D&A teams, the CDO will drive the data standardization and governance to strengthen the organizational capability. Through trusted and collaborative relationships and purposeful engagement, the CDO inspires others and leads through influence to create meaningful impact. This is a Full‑time, Exempt role.

WHAT YOU'LL DO

• Establish and enforce a comprehensive governance framework, including policies for data quality, security, privacy, and regulatory compliance.
• Break down organizational and technical data silos to enable easy data access and business insights needed in the ever‑changing P&C industry through the establishment of a defined data taxonomy.
• Enable the building and maintenance of a modern data eco‑system that supports advanced analytics, AI, and machine learning while ensuring compliant standards of data usage.
• Attract, coach, and develop a talented, diverse team while strengthening organizational capability and team dynamics.
• Lead through influence by building trusted and collaborative relationships with leaders and teams across the enterprise, inspiring strategy‑aligned work, and engaging stakeholders with purpose and clarity.
• Serve as a strategic advisor to executive leadership, influencing resource allocation, technology investments, and business priorities through data insights.
• Represent Hanover in industry forums, regulatory discussions, and data innovation partnerships to shape external perceptions and stay ahead of emerging trends.

WHAT YOU NEED TO APPLY

• 15+ years of experience in data strategy, governance, analytics, or related fields, with at least 5 years in a senior leadership role.
• Demonstrated expertise in the Property & Casualty insurance lifecycle, with a clear understanding of how data enables measurement, insight and achievement of critical key performance indicators and business outcome.
• Must be eligible to work in the United States without requiring sponsorship now or in the future.
• Proven track record of leading enterprise‑wide data transformation initiatives across a matrixed organization.
• Deep expertise in data governance, privacy, and compliance frameworks.
• Strong understanding of emerging technologies including AI, machine learning, and cloud data platforms.
• Exceptional strategic thinking, communication, and influencing skills.
• Experience working with executive leadership and external stakeholders.
• Bachelor's degree required, Master's or advanced degree in Data Science, Information Systems, Business, or related field preferred.
• Successful implementation of an enterprise‑wide data strategy aligned with business strategies and objectives.
• Measurable improvements in data quality, accessibility, and governance compliance.
• Increased adoption of data‑driven decision‑making across business units.
• Reduction in data silos and improved cross‑functional collaboration.
• Enablement of AI and advanced analytics initiatives with secure and scalable data infrastructure.
• Recognition as a thought leader in data strategy and governance internally and externally.
• Demonstrated impact through team development, stakeholder engagement, and execution excellence.

CAREER DEVELOPMENT

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on‑the‑job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed. Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On‑site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: ...@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy

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Compensation

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short‑term incentive), long‑term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.