Job Details

Overview

We are seeking a highly skilled and experienced Microsoft O365 Administrator to join our IT Collaboration team. The ideal candidate will have deep expertise in managing and supporting Microsoft 365 environments, with a strong background in Active Directory, Entra ID (formerly Azure AD), AAD Connect, and Exchange Online. This role will be instrumental in resolving mail flow delivery issues, working with Compliance and security teams to review our existing security offerings, and leveraging Microsoft Purview for compliance and troubleshooting when needed.

What You'll Do

• Administer and maintain Microsoft 365 services including AAD Connect, Exchange Online, and Purview
• Troubleshoot Active Directory / Entra users including sync or identity issues
• Oversee AAD Connect synchronization and resolve related issues
• Monitor and troubleshoot mail flow and delivery issues using Exchange tools and Microsoft Purview
• Partner with Security and Compliance to understand our policies using Microsoft Purview
• Collaborate with internal teams to support user access, permissions, and identity management
• Provide Tier 3 support for escalated issues related to Microsoft 365 services
• Document processes, configurations, and troubleshooting steps

What You'll Bring To Zelis

• 5+ years of experience in Microsoft 365 administration
• Strong hands-on experience with Active Directory and Entra ID
• Proficiency in managing AAD Connect and resolving sync issues
• Solid understanding of Exchange Online mail flow and delivery troubleshooting
• Experience using Microsoft Purview for compliance and message trace
• Familiarity with PowerShell scripting for automation and reporting
• Excellent problem-solving and communication skills

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$95,000.00 - $127,000.00

Zelis full-time associates are eligible for a highly competitive benefits package which may include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ...@zelis.com.

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.