Job Details

Summary/Objective
The primary role of the Case Manager is to provide wrap-around case management services, specifically to town of Falmouth residents, in conjunction and collaboration with Falmouth Human Services. This position will work primarily out of the Falmouth Human Services office and remotely in the field as needed. Case manager's role is to increase support and follow-through with individuals who are currently experiencing housing instability. This is a collaborative role that will work directly with individuals/families and the staff at Falmouth Human Services to stabilize crisis situations and secure/maintain housing. This is a grant-funded position. This is part-time position requiring 21 hours/week (42 hours total biweekly).
Essential Functions
• Conduct comprehensive assessments of potential participants.
• Collect all necessary documentation needed to support assistance
• Find temporary housing opportunities for homeless participants and identify permanent housing options for participants if needed
• Collaboratively work with funding resources to find and secure prevention funds for eligible participants if needed
• Collaboratively work with housing specialists to find permanent housing options for program participants if needed
• Provide case management services including, but not limited to: providing appropriate resources, tools, and counseling to assist participants in preventing homelessness; Make referrals for services that would increase housing stability including, but not limited to, primary care, behavioral health, substance abuse, and legal services; following up to ensure that the referrals were completed; tracking and documenting participant progress
• Provide transportation on a limited and as needed basis, interface with landlords to mitigate issues or advocate for participants.
• Prepare and submit monthly reports
• Collaborate with other departments and agency programs to maximize participant outcomes, program goals, and agency mission
• Collaborate and communicate closely with other agencies/programs also involved in participant care (Community Services, Police Department, DMH, Domestic Violence Services, Legal Services, etc.)
• Document and maintain up-to-date information on services provided to participants in the electronic tracking system and hard copy case records
• Communicate regularly with supervisor and participate in supervision sessions.
Additional Duties
• Attend all meetings, trainings, and workshops as required by Director.
• Other duties as assigned.
Required Qualifications, Education, and Experience
• BA in Human Services, Psychology, Criminal Justice, or other related field.
• Valid MA Driver's License
• Two years experience with similar participants
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Preferred Qualifications, Education, and Experience
• Bachelor's Degree