Job Details

Benefits:

401(k) matching

Health insurance

About Us: Columbia Auto Body is a busy, customer-focused auto body shop in Raynham. We take pride in high-quality repairs and excellent service. We're currently looking for a reliable and organized Front Desk Receptionist to help support daily operations and keep things running smoothly.

Key Responsibilities:

Answer and direct incoming phone calls

Greet and assist customers with professionalism and a positive attitude

Receive and process parts and sublet invoices

Update and maintain the customer list daily

Track vehicles in and out of the shop and keep repair notes current

Assist with insurance supplements and documentation

Receive and record payments (insurance and customer)

Request credits and manage returns when needed

Contact insurance companies as necessary for updates, payments, or support

Organize and maintain spreadsheets for tracking shop operations

Provide general office support and help keep the front office organized

What We're Looking For:

Previous front desk, office, or customer service experience (auto industry a plus)

Strong communication and organizational skills

Comfortable using a computer and learning shop management tools

Reliable, detail-oriented, and a team player

Able to multitask and work in a fast-paced environment

Job Details:

Full-time position

Competitive hourly pay based on experience

Monday–Friday schedule (no weekends)

Supportive team environment with room to grow