Job Details

Position Summary

Develops, communicates, and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and management and hourly associates in facility operations, merchandising, and company direction. Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in a highly competitive market. This requires ongoing recruitment, hiring, training, mentoring, succession planning, performance evaluation, recognition, and fostering a sense of belonging across multiple organizational levels.

Upholds the company's Open Door Policy by engaging with associates, researching issues, leveraging resources, and ensuring responsiveness and resolution across managerial levels. Ensures compliance with policies and procedures, maintains relationships with officials, analyzes reports, and oversees safety, asset protection, quality standards, and operational reviews. Also, leads community outreach initiatives, representing the company externally and fostering community relationships.

Drives financial performance by achieving sales and profit goals, controlling expenses, and implementing process improvements. Manages the Academy training environment, ensuring store standards, engaging trainees, and supporting talent development and succession planning.

Develops and implements strategies for workforce engagement, fostering an environment of respect, integrity, and ethical behavior. Builds partnerships, supports community initiatives, and promotes a culture of belonging and inclusivity. Acts with integrity, prioritizes customer service, and strives for excellence by encouraging innovation and resilience.

Offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and educational programs like Live Better U. The annual salary range is $110,000 - $170,000 plus additional compensation based on location and performance.

Minimum Qualifications

Bachelor's Degree and 2 years of general management experience, including financial accountability, and 4 years supervising at least 50 nonexempt and 5 exempt associates/employees, or equivalent management experience. Additional requirements include successful completion of job-specific trainings and assessments, with specific background checks for facilities selling firearms or ammunition.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, experience as a Store Manager in a low, medium, or high-complexity store, or experience managing a grocery area in a retail environment.

Primary Location

550 Providence Hwy, Walpole, MA 02081-4231, United States of America