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Program Lead - US Collectibles

  2025-05-23     eBay     all cities,MA  
Description:

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team

eBay is the #1 Collectibles marketplace in the world, selling to millions of customers globally. Our mission is to be the most loved destination for collectors of trading cards, memorabilia, toys, comics, coins, and more. We innovate tirelessly to optimize experiences across our platform.

The eBay Collectibles team is looking for Sr/Jr Program Managers to lead critical initiatives within the US Collectibles portfolio. These roles drive the ongoing evolution and expansion of our eBay Collectibles offerings, including the development, launch, and management of key services, features, and functionality for the category.

Who you are

Success in these roles requires a broad set of skills. The ideal candidate exhibits strength in:

  • Program management: Successfully lead key programs and projects in a large, heavily-matrixed organization.
  • Stakeholder management: Lead through influence, build strong relationships, gain alignment and buy-in across internal and external partners and functions.
  • Strategic problem solving & communication skills: Break down tough problems into clear next steps and support with data-backed narratives.
  • Business case development & impact assessment: Leverage data to support hypothesis testing, resourcing/prioritization of new initiatives, and ongoing impact assessment for existing initiatives.
  • Bias towards ownership & action: Step up and take the lead when needed to accelerate progress, especially in the face of ambiguity.
  • Attention to detail: Meticulous attention to detail with exceptional organizational skills.

The impact you will make

  • Drive growth & steer strategy: Lead strategy development, execution, and ongoing management/optimization of key initiatives.
  • Launch new capabilities & businesses: Use data/insights to identify features & services that will impact our consumers, build business cases, and collaborate across teams to implement these programs.
  • Lead cross-functional teams to deliver outcomes: Manage day-to-day project operations ensuring timelines and goals are met.
  • Drive decision-making: Present analysis and progress updates to senior and executive leadership, and share insights regularly through business update cadences.

Required Qualifications

  • 4-7+ years of relevant experience in program management, strategy & operations, management consulting, product management, or related fields in e-commerce, retail, consumer goods, or consumer tech.
  • BA/BS degree or equivalent.
  • Excellent verbal and written communication skills.
  • Proficiency in presentation tools: Google Slides and/or MS PowerPoint.
  • Strong analytical skills, experience with data insights, and proficiency in Google Sheets and/or MS Excel.
  • Project management skills with tools like MS Project, Smartsheet, etc.
  • Availability to travel to industry events, partners, and eBay offices as needed (4+ times/year).

Preferred Qualifications

  • MBA or similar graduate degree.
  • Experience with two-sided marketplaces.
  • Industry experience or personal passion for Collectibles (Trading Cards, Coins, Comics, Toys).
  • Proficiency in SQL coding and experience with Data Warehouse pulls.

The salary range for this position is $123,600 - $198,100, with compensation depending on location, skills, and experience. Benefits include medical, financial, paid time off, and more. Details will be provided upon offer.

eBay is an equal opportunity employer and provides accommodations for applicants with disabilities. For more information, see our Privacy Notice and accessibility statement.

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